Product Info
Learn more about our products, materials, and how to find your perfect fit.
What makes Meltynails different?
We design each set for a different look, moment, and feeling — from everyday chic to high-drama couture.
Every piece is made to be worn effortlessly: easy to apply, easy to love, and perfect for switching styles without the salon hassle.
Are Meltynails reusable?
Yes — if you use adhesive tabs, you can easily remove and reuse them several times.
If you use nail glue, the bond will be stronger and last longer, but removal may damage the press-on and make reuse difficult.
Are Meltynails vegan and cruelty-free?
Always. All our products are 100% vegan, cruelty-free, and made without harsh chemicals.
They’re safe, gentle, and created with love — never tested on animals.
How do I find my size?
How do I choose my shape and length?
Our shapes range from Short Square (16mm) for an effortless daily look, to Long Oval (29mm) for a more refined, elegant style.
Each one is carefully proportioned to complement natural nail curves and hand shapes.
Can I request custom designs or sizing?
Yes — we love hearing your ideas.
While most Meltynails designs are pre-made to keep quality consistent, we do take on select custom requests.
If you have a specific design, shape, or size in mind, send us a message with your details — the more info you share, the faster we can help you find or create your perfect set.
With Adhesive Tabs
With Nail Glue
Watch the Full Tutorial
Important Notes
- Never force or peel nails off — always soak them in warm, soapy water for safe removal.
- Press-ons can be reused if removed gently when using adhesive tabs.
- Store them in the original Meltynails box to keep them clean and ready for next wear.
Application & Removal
Step-by-step instructions to apply and remove your press-ons safely and effortlessly.
Shipping & Orders
Find out how we ship your orders, delivery times, and tracking updates.
Where do we ship to?
We ship worldwide! 🌎
Whether you’re in the US, Europe, or across Asia, we deliver right to your door.
Please note that delivery times may vary depending on your location and local customs clearance.
How much is shipping and how long does it take?
All Meltynails orders are carefully checked and packaged before dispatch.
Please allow 2–5 business days for processing before shipment.
Estimated delivery time:
- Domestic (within your region): 3–7 business days
- International: 7–14 business days (depending on country and customs inspection)
Once your order ships, you’ll receive a tracking email so you can follow your package every step of the way.
Shipping fees are calculated automatically at checkout based on your destination and order size.
Here are the full details of ourShipping Policy.
Is there free shipping?
Yes! We offer complimentary shipping on all orders over $79 USD.
You can also check how close you are to free shipping in your cart before checkout.
Can I change my shipping address?
You can change your shipping address only if your order has not yet been shipped.
Please double-check all details before placing your order to avoid delays.
If you need to update it, contact us as soon as possible at hello@meltynails.com.
Why isn’t my tracking updating?
Sometimes shipping carriers take 1–2 business days to refresh their tracking system.
If your tracking hasn’t updated for a few days, don’t worry — your package is still moving.
If it remains unchanged for longer, please reach out with your order number and name, and our team will help you check it.
Do we offer refunds or exchanges?
For hygiene reasons, we are unable to process exchanges or issue refunds for situations where you have simply changed your mind or wish to request a different style or size.
We kindly recommend reviewing your size and shape carefully using our Size Guide before completing your order,
and double-checking that your chosen design is exactly what you love — product details are always based on the first photo shown.
Your understanding means so much to us.
Each set is handmade with care and inspected before shipping to ensure the best experience possible.
For more details, please refer to our Returns & Exchanges Policy.
What if my order arrives damaged or incorrect?
While rare, if your order arrives damaged, incomplete, or incorrect, please contact us immediately upon receiving the package.
To help us assist you efficiently:
- Do not remove or tear the tamper-proof seal on the packaging.
- Take clear photos of the item, packaging, and the shipping label.
- Include your order number and a short description of the issue in your message.
Our support team will review your case and handle it with care and urgency.
We’ll reach out as soon as possible to arrange the best solution for you.
Please email hello@meltynails.com — our team will take care of it promptly.
Can I cancel or change my order?
Once an order has been placed, we start preparing it right away — this helps us keep your delivery fast and smooth.
If you need to make any changes, please contact us immediately at hello@meltynails.com with your order number and details.
Please note:
- We can only update or cancel orders before they are shipped.
- Once your order has been dispatched, we’re unable to make any changes.
Thank you for your understanding and for double-checking all information before checkout.
What if I ordered the wrong size or shape?
Unfortunately, we’re unable to offer exchanges or refunds for incorrect size or style selections.
Because all Meltynails sets are handcrafted and packaged for personal use, returns cannot be accepted once shipped.
We highly recommend referring to our Size Guide before checkout and contacting us if you’re unsure — we’re always happy to help you find the best fit.
My package shows “Delivered” but I haven’t received it.
If your order is marked as “Delivered” but you haven’t received it yet, please:
- Double-check your delivery address and surroundings (mailbox, reception desk, neighbors).
- Wait 1–2 business days, as carriers sometimes mark items delivered before final handover.
- If still missing, contact your local carrier first.
If you still need assistance, email us at hello@meltynails.com with your order number — we’ll do our best to help track it down.
Returns & Support
Review our return and exchange guidelines to ensure a smooth and worry-free experience.
